Contact BLI International - Manufacturer of the PriorityStart! Mail: BLI International, Inc. 12402 N Division St., #200 Spokane, WA 99218 New Address as of March 7th, 2006. E-mail: sales@prioritystart.com  [Sales Questions / Orders / Availability  - Non Technical] techsupport@prioritystart.com  [Product Info / Technical Questions / Returns*] webmaster@prioritystart.com  [Comments or Questions Regarding this Website; Linking] Phone: (800) 780- 8276 | Mon-Thurs: 8AM - 5PM  | Fri: 8AM - Noon (Pacific Standard Time) Fax: (509) 279-2534 *Returns: Check here to see warranty procedures/requirements Call or E-mail to Receive RGA Number (or click here)